Technical Support
Get help with technical issues and error messages
My submission isn't saving/I'm getting an error message when I try to submit. What should I do?
Learn what to do if you encounter issues submitting your challenge.
What's 'Error Checking Challenge' and why isn't it taking my submission?
Learn about the error checking process and what to do if you encounter issues.
What should I make a support ticket for?
Find out when to create a support ticket and what issues are prioritized.
Why do I have to restart the whole chat over when a submission fails?
Learn how to continue your challenge attempts without restarting the chat.
Why did my text change when I sent it to the model?
Understand why your inputs might be modified in certain challenges.
What happens if I encounter an error while submitting?
Learn how to handle submission errors and what to do next.